Airline and Airport Customer Reviews
✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- Not Verified | The absolute work airline ever. They steal peoples money. We were told after we paid in full for our trip there were no seats. Told to purchase a seat even though we had already paid for seats.… Read more
Wizz Air1450 Reviews
✅ Trip Verified | Even if I had online check-in I had to stay in queue for another 2 hours to have it done in the airport. They charge you for a 3 hours flight more than a business flight… Read moreSwiss Intl Air Lines1058 Reviews
✅ Trip Verified | We were very disappointed with the service on Swiss. On our way to Johannesburg the service was good but on the way back to Zürich we found the cabin personnel to be very aloof. The one… Read more
Latest Seat Reviews
Jet2.com13 Reviews
Not Verified | Completely horrible seats. We booked and paid a fairly significant premium for allegedly extra seats in row 1DEF. A disgusting rip off by Jet2. These seats are appalling. If they provide extra legroom, it is a tiny… Read moreBritish Airways197 Reviews
✅ Trip Verified | One of the worst business class seats, tiny seat. The lay out of the aircraft is very cramped, the plane was very dirty, amenity kit awful, service in general, not so good. Read moreWizz Air24 Reviews
Not Verified | Visibly uncleaned and undisinfected lounge after the previous flight! Old, almost worn out and visibly not regularly cleaned upholstery on the seats. Narrow and uncomfortable. Видимо непочистен и недезинфекциран салон след предишния полет. Стара, почти захабена и… Read more
Latest Lounge Reviews
Lufthansa199 Reviews
✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read moreChina Airlines23 Reviews
✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read moreAir Serbia6 Reviews
Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
Latest Airport Reviews
Malta Airport39 Reviews
Not Verified | I would like to thank Alessandra at the customer services desk for the phenomenal service and friendliness she has provided me at the airport. She is an absolute gem. Read moreHouston IAH299 Reviews
Not Verified | Terminal E is bad. Probably the worst I have seen. I’m not sure how an international terminal can be so small and not have any amenities, restaurants, etc. on both departure and arrival. Something needs to be… Read moreIstanbul Airport597 Reviews
✅ Trip Verified | Massive airport without adequate ergonomy. Turkish airlines will taxi around the airport for 20 to 25 min getting to a gate, to then dump passengers in the middle of the tarmac. Once stopped we waited for… Read more
THE WORLDS 5-STAR AIRLINES
The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.
Awards / Ratings
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The Worlds Best Airports
Hamad Intl Airport is crowned the World's Best Airport 2024
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4-Stars in Ulaanbaatar
Chinggis Khaan Airport gains 4-Star Airport Rating
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World's Best Airline
Nominate the world's Best Airline in the 2024 awards survey
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The Best in Business Class
Qatar Airways wins the worlds best Business Class awards
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Tokyo Haneda achievement
Tokyo Haneda awarded the highest 5-Star Airport Rating for 9th year
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Rome gains 5-Stars
Rome Fiumicino Airport is awarded the highest 5-Star Airport Rating