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Not a very good seat for sleeping or relaxing. Recline is poor, Footrest was too short for me at 5'10". TV monitor does not clear the tray table by more than a centimeter, so watching films while eating is not possible.

FRA-NRT seat 6G. Sleeping uncomfortable because the seat is too short (I'm only 1.75m tall), footrest doesn't extend enough. You have to sleep crouched on a not so soft seat. Seats are narrow.

Mixed feelings on this seat. Very spacious between rows, and the aesthetic of the seating is pleasant. A little narrow, finding a comfortable sitting position was not difficult, and eating meals/watching the video was comfortable. Largest issue was sleeping. Not lying 180 degrees was an issue. The legrest never extended fully down enough for me to lay out straight. If I folded up the end plate on the footrest, I tended to slide down. When I tried sleeping on my side, the seating was too narrow to adopt a semi-fetal position. I found the cushioning to be inadequate. In summary, a good seat in which to sit; bad seat in which to sleep. Service was outstanding in every way.

Flew in Club ANA NRT-SFO. Found the cabin to be quite modern and attractive. Seat was visually appealing, though appeared a bit narrow. Lack of stowage locations for personal items was a concern, but was mitigated by the fact that the seat next to me remained vacant, so I could use the adjacent seat/tray table for my work materials. Initially, the seat was very comfortable. But soon the lack of cushioning became evident as I had to frequently shift my position to remain comfortable. The leg rest did not extend far enough to permit the use of the foot rest with my legs fully extended (I'm 6'0) Also, when set to bed mode, I was unable to full stretch out as my feet were against the foot rest and my head touched the inside seat shell. When I stowed the foot rest to gain additional space, I found myself sliding down the seat towards the floor. Overall a nice product for mid-haul daytime flying - but not for long-haul or overnight flights if you like to sleep.

Mixed feelings on this seat. Very spacious between rows, and the aesthetic of the seating is pleasant. A little narrow, but many asian carrier seat widths are narrower than US carriers. Finding a comfortable sitting position was not difficult, and eating meals/watching the video was comfortable. Largest issue was sleeping. Not lying 180 degrees was an issue. The leg rest never extended fully down enough for me to lay out straight. If I folded up the end plate on the footrest, I tended to slide down. When I tried sleeping on my side, the seating was too narrow to adopt a semi-fetal position. I found the cushioning to be inadequate. In sum: good seat in which to sit; bad seat in which to sleep. Service was outstanding in every way.

Leg room was optimum and a brilliantly engineered seat seemed to complement the flawless cabin service which made me want to stay on board forever, however, the "amazing" pod-seat (complete with massage function) when in bed mode was excruciatingly uncomfortable and too short for my 5'7" body. Part of the problem was the angle, and the sensation of sliding, and part of the problem was the lack of support and the seeming hardness where the cushion joins occurred. It was so uncomfortable I actually went and sat in an economy seat for 3 hours. I was so disappointed as the service left that of other airlines behind.

A truly excellent experience on my flight from NRT to IAD. I found the seat comfortable in all positions. The bed was made up for you and even remade when you went to the bathroom. Service was attentive without being intrusive and the food was excellent. Save room for some of the excellent food available from the Delights menu. Hard to fault and totally recommended.

Very comfortable lie-flat seat, although it does rest at a slight angle fully reclined. IFE system one of the best. Food and business class cabin service is great. Try the Japanese food choices as well. Stand-up bar areas in business class, so you can get up and move around easily during the flight if you like.

SHA-NRT. seat 4K in the new Business class. Angled lie flat seat had many options including a decent lumbar support. IFE system was out of order for the first hour of the flight and when it finally worked, it wasn't up to par compared to Singapore airlines or Emirates. The privacy separator board is not that efficient as my neighbor was constantly moving and my whole seat was shaking every time.