"Business Class configuration, with 7 Seats in a row!" |
Aircraft: | Boeing 777-200 |
Seat Type: | Business Class |
| Date: | 12 May 2015 |
Reviewer: | G Barbati |
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Recommended |  |
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Ridiculous. Business Class configuration, with 7 Seats in a row!! Seat not totally reclining and on top the back
was not going down due an electric problem! Asked the crew to solve it and the answer was: "sorry, it may happen".
|
"Business class seats in KLM are not up to the market standard" |
Aircraft: | Airbus A330-200 |
Seat Type: | Business Class |
| Date: | 12 May 2015 |
Reviewer: | Mahmood Mir |
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Recommended |  |
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The Business class seats in KLM are not up to the market standard. They are not Lie Flat - they seem to hover at a
20 degree angle and you are lying and at the same time trying to prevent sliding off. Not conducive to sleep. They
will lose business if they don't upgrade
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"The seats were spacious, private" |
Aircraft: |
Boeing 747-400 |
Seat Type: |
Business Class |
|
Date: |
21 March 2015 |
Reviewer: |
R Crosbie |
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Recommended |  |
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YYZ-AMS-AMS. My wife and I flew business, on the upper floor. Loved it! From the moment we got on board, we were
greeted by crew, including the Pilot, who stored my carry-on for me. Professional, courteous and friendly -
beyond our expectations on both legs of our journey (coming from Air Canada business class, anything would seem
better!). The seats were spacious, private and had easy instructions on how to use the controls. The meals were
very good. I'm 5'11", 190 lbs, and had no problem adjusting my seat so I was comfortable enough to sleep. The
comfort pack was very well stocked, with lotions, lip balm, eye mask; things you would expect on an overnight
flight. All in all, an excellent flight both ways, can't complain about a thing. Would definitely fly with KLM
again. The business lounge at both ends were very comfortable, with usual supplies of foods and drink.
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"Privacy is limited in a way" |
Aircraft: | Boeing 747-400 |
Seat Type: | Business Class |
| Date: | 21 March 2015 |
Reviewer: | T van der Kooij |
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Recommended |  |
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There is almost no space to store your personal items, video screen has very poor resolution, IFE choice is
limited in comparison to other airlines. Privacy is limited in a way because of some very strange "privacy screen"
between the seats that is even not adjustable, and also again most seats have no direct aisle access, so during
the night you have to find your way over the passenger next to you without trying to disturb him or her, very
annoying.
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"seats are lie-flat but not completely" |
Aircraft: | Boeing 747-400 |
Seat Type: | Business Class |
| Date: | 8 January 2015 |
Reviewer: | H Dalem |
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Recommended |  |
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Amsterdam-Curacao-Amsterdam, seat 1A and 4A, both single seats on the lower deck. Great privacy. Good sitting
position. They are lie-flat - but not completely. They still have an ever so slight angle. And more anoying, the
"ottoman" at the end is to small. Because of the lower cabin layout all A-chairs have an inside curve, reducing
your foot rest. A big issue when you want to sleep and your feet keep falling down. There is room enough for a
bigger foot rest but design seems to be more important. Service is mediocre for business standards. Nice to have
a table cloth, but still you get a plastic tray with food handed out. Special meals are no treat with KLM. Bland
and without any imagination or variation. Personel is friendly but that's it. No special care or attention to
detail. Entertainment screen is big enough but not in the centre of your view. Strange to look at. Remote is
outdated and very slow to respond. The chairs may have a designers touch. The rest of the cabin is not, beside the
carpet and a curtain or two. Toilets are still cramp spaces. They have never seen a new design from the day KLM
bought this plane. For such a long wait this is a very mediocre product. Design is not determined by fabric colour
but comfort. An if this is to last as long as the previous one, they are in big trouble. KLM should have taken a
good look at partner Air France. Their new business class product (Boeing 777 only) could be called state of the
art. Individual acces without climbing over other passengers as well. It should have been installed on the entire
combined fleet.
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"it's outright cheeky to call this seat in 2014 "new"" |
Aircraft: | Boeing 747-400 |
Seat Type: | Business Class |
| Date: | 7 January 2015 |
Reviewer: | G Levy |
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Recommended |  |
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Horrible. it's outright cheeky to call this seat in 2014 "new". This is the kind of seat some airlines have been
using 2 generations before their current one. sure, it turns into a lie-flat bed. but that's the end of it. it's
cramped, uncomfortable and has practically no storage space. the entire ordeal is very dated, the entertainment
system is so old, it looks like a computer game from the early '90s. screen of very low resolution. old and very
limited seat controls. no personal space. no direct aisle access. basic things like coat hanger and proper
lighting are missing. it seems that no one ever thought of functionality. Whoever approved this seat to be
launched in 2014, should be fired.
|
"KLM need to catch up with other airlines" |
Aircraft: | Airbus A330-200 |
Seat Type: | Business Class |
| Date: | 6 January 2015 |
Reviewer: | D Coates |
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Recommended |  |
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I flew business class Amsterdam to Lagos for years. The seats are uncomfortable and some of the aircraft are past
their best inside. Some very scruffy and the ticket price is very expensive, for what you get.
KLM need to catch up with other airlines.
|
"some good sleep is possible" |
Aircraft: | Boeing 747-400 |
Seat Type: | Business Class |
| Date: | 6 January 2015 |
Reviewer: | Jan De Raad |
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Recommended |  |
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AMS SXM and CUR AMS in B747 WBC seat 1A. Perfect single seat with nice forward view. Fully flat so for night
flights some good sleep is possible. Good dinner with good wines. Operating the entertainment system is outdated.
Friendly staff, but a real personal welcome still done in 2013, is skipped in 2014.
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"Full flat and also comfortable as seat" |
Aircraft: | Boeing 777-200 |
Seat Type: | Business Class |
| Date: | 6 January 2015 |
Reviewer: | C Leendertse |
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Recommended |  |
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On the flight between Amsterdam and Rio de Janeiro, the new World Business Class seat of KLM is bringing the
company's business class back to standard. Full flat and also comfortable as seat. 17" screen with good quality
image and wide selection of movies. Also, no more middle seats anymore in business class, that was about time.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 15 October 2014 |
Cabin | Business Class |
Review by | B Busser |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Flight from AMS to Toronto and back. This was my first experience with the new business class. The lie flat seats
are a great improvement over the old seats. Too bad KLM did not take a good look at the seats of competitors. It
seems that having these made by a famous designer was more important than making a good seat. There is hardly any
storage. The screen is old style, low resolution. The socket for the headphones is located way behind your head in
the seat. Screen between seats (Beirut screen, because of the bullet holes) cannot be lowered. One still has to
climb over the other seat at night. Amenity bags are still same poor product. All in all, the seats are a great
improvement, but KLM could have done much better. Moreover, service and menu are still old style KLM. It still
seems friendliness is not part of KLM's training.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 10 October 2014 |
Cabin | Business Class |
Review by | Tim Smart |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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I fly every month between Norwich, via Amsterdam, to Johannesburg. The Business Class seats are very dated,
scruffy and suffer in comparison to Business Class in the likes of Emirates or Singapore Air. In fact, the
entertainment system in an economy seat on Emirates is infinitely better than a business class seat on KLM.
I understand KLM are upgrading their fleet, and that the new business class flight seats and service are
much better, but it may be too late by then, despite being a platinum member of Flying Blue.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 5 October 2014 |
Cabin | Business Class |
Review by | C Barr |
Sleep Comfort |  |
Sitting Comfort |  |
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Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
These "old-style" business class seats on KLM are beyond a joke. It's okay for sitting in, wide and plenty
room in front of you. However, the reclined and sleeping positions are ridiculous. The most frustrating
thing about it all is that if you are in a middle or window seat, then you are trapped when the person in
front of you fully reclines and the person next to you is asleep. There's no way in getting past them.
In addition to this, my seat did not fully recline and a KLM crew member had to assist. The experience in
this seat has made me think twice about flying business class again with KLM. Their new business class
seats are great, they need to get rid of the old ones as a priority.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 737 |
Date | 7 August 2014 |
Cabin | Business Class |
Review by | J Norberger |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Amsterdam to Stavanger, Norway and was disappointed with the majority of the experience. At check-in,
although well within my weigh limit I was not allowed to check in my suit-carrier as I had two other bags
to check in. There was no priority boarding. Within the cabin one discovers that the business class is
simply the same set of 3-economy seats as in economy but with the middle seat kept free. There was no IFE.
There were no pre-takeoff drinks, no hot towel, no anything, however little, to make you feel special or
relax in preparation for the flight. The flight crew seemed like they really didn't want to be there and
disappeared to the front of the plane as soon as they could. Upon arriving in Stavanger, our group's
'Priority Business Class' luggage was the absolute last to come out onto the conveyor, after everyone else
had left - capping off a most ordinary experience.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 2 August 2014 |
Cabin | Business Class |
Review by | H Dalem |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Kuala Lumpur-Amsterdam, seat 4J. This time I had an even older B777 with the oldest business chair
available. Control panels very slow or non-responsive. Sitting is still reasonably ok, but sleeping is
something you can't do with these chairs. And not being able to use your entertainment system during take
off and landing becomes annoying. Service reflected the chairs. I had a stewardess without any clue of
friendly service. KLM prides itself about their hospitality. I can do without if this is the level they
provide. Change asap to your newer product. Upgrade your business class crew as well. And while at it, try
to better your special meals.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 29 July 2014 |
Cabin | Business Class |
Review by | M Gautron |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
On a flight from Kuala Lumpur to Amsterdam no flat bed available very old plane I was nearby the kitchen
very noisy. I do not recommend to travel with KLM to Kuala Lumpur as the seat are very uncomfortable for
such a long trip and by the way not so cheap.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 29 July 2014 |
Cabin | Business Class |
Review by | A Sie |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
New World Business Class is fantastic. Very comfortable chair and bed. Staff was very friendly and helpful.
They should make the toilets look nicer, but the amenities in the toilets are good. One of the best
entertainment programme, though there were some problems initially. After resetting I enjoyed my flight
very much.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : MD-11 |
Date | 3 May 2014 |
Cabin | Business Class |
Review by | Robert Craft |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
March 2014 - flew KLM from Montreal to Amsterdam and back. The business class seat is old and does not meet
the standards of this time. Sat in seat 2B and the 2 front rows are definitively better than rows 5 and 6.
Good news is that the MD11 will be phased out in October 2014.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 10 February 2014 |
Cabin | Business Class |
Review by | H Dalem |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Amsterdam to Taipei in the old product. Not the one with the headrest hood, but the seats they adopted when
joining Air France. Good for sitting. But it is not a flat bed and will never be comfortable enough to
sleep on. And when at a window or middle seat (yes, they still have them in business class) you are more or
less locked inn for the duration. Due to the slow pace of replacing their old product for new it will take
forever before they get to these B777.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 26 January 2014 |
Cabin | Business Class |
Review by | D Koppers |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
NRT-AMS. New World Business Class on 747C (City of Calgary).I was seated in seat 1K, amazing window seat
with a lot of room and privacy. The new interior is fantastic. The seat is the biggest and most comfortable
fully flat in Europe at the moment, a dramatic improvement from the old World Business Class. The interior
is warm and friendly, a huge upgrade.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 17 January 2014 |
Cabin | Business Class |
Review by | John Binde |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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NRT-AMS, seat 1A. The new KLM business class on the 747 is a new generation product, and completely in the
other end of the scale compared to the outdated old product. Great privacy (especially in the single seats
1A and 4A) with full flat beds, stylish colors and designs. Wide chairs with lots of support in all
directions, matching pillows and blankets. Service is typically European with a certain Dutch touch which
is great. Flight attendants were clearly proud of their new product, and for very good reasons. Long haul
flying suddenly became fun again.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 10 January 2014 |
Cabin | Business Class |
Review by | Leo den Toom |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Amsterdam to Hong Kong. Very old seats. Not fully horizontal. The controls for the seats hamper a bit. Back
pains after sleeping few hours. KLM, wake up, do what your competitors have been doing around you and get
proper seats. I fly a lot. One more time to go with KLM, only to get the last missing little house they
give you in business. Now I move on to Jakarta. Will fly again around 20 times a year, but this is going to
be Garuda. Had enough of these old business seats.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 10 January 2014 |
Cabin | Business Class |
Review by | A Postema |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
New business class is so much better then the old ones. Flat bed, less people. But why did KLM choose for
the option that I have to climb over my fellow passenger again? Please get the privacy screen out and
provide us with decent pillows.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 10 January 2014 |
Cabin | Business Class |
Review by | R Picavet |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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Amsterdam to Paramribo in the new business class. The seats are very smart, plenty of places to put your
stuff. And they go flat. Though a bit narrow at the foot end, the comfort is great. You can actually sleep
in these.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 10 January 2014 |
Cabin | Business Class |
Review by | S van der Berg |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
New seats in the WBC. Seat 1A is the best seat, solo flat bed of more than 2 metres long. It had an
excellent lounge position and was terrific as a flat bed. The new seats are highly recommended, should have
arrived 10 years ago.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 10 January 2014 |
Cabin | Business Class |
Review by | P Winson |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
I just took the night flight from Amsterdam to Seoul on a 747 Combi which had the new business class seats.
KLM has always had awful seats but these new ones were very comfortable. They are also comfortable to sit
in whilst eating and watching the IFE.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 10 January 2014 |
Cabin | Business Class |
Review by | G Lee |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Flown both old and new cabins. Had the good fortune of getting the new on my last flight AMS-LAX. The new
seats are infinitely better than the old ones. Full lie flat in a 1-2/2-2 configuration. I had seat 1A so
there was no one next to me. The seats are comfortable in all positions. I actually fell asleep in the
reclined sitting position, woke up, flattened it out, put the blanket over me and went right back. The old
seats were a joke. The little foot wells could be a problem if you're tall, but outside of that I see no
issues.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 28 October 2013 |
Cabin | Business Class |
Review by | B Mastenbroek |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Terrible! I had -flying from NYC to Amsterdam- the worst seat I've seen for 20 years. The seats were 40
years old I think, you could sit on it but sleeping was impossible. It is unbelievable that KLM treats
her customers in the way we experienced on that flight. We will fly next month to Johannesburg with BA to
avoid that horrible experience to all costs.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 9 August 2013 |
Cabin | Business Class |
Review by | S Murray |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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Window seat 3A - On boarding last night I thought I had travelled in time back to the 1990s! Dated, tatty
and needs an overhaul if I am to fly with KLM again. Once your neighbor's seat and the seat in front are
reclined you are trapped and properly so! Nearly impossible to get a comfortable sleeping position on these
seats! I think QF premium economy is more comfortable! There must be 35 seats in this cabin, other airlines
might have 20 in the same aircraft! Cannot comprehend the inconsistency of AF-KLM as AF aircraft are better
equipped in business! First and likely last time on KL until the new business arrives on the Johannesburg
route.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : MD-11 |
Date | 20 April 2013 |
Cabin | Business Class |
Review by | P Priest |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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The seats on MD11, B747 and older 777-200's. come on KLM, get that new design and seats installed asap! And
perhaps it is time to get rid of those old MD11's and 747's. I have to say that on the newer A330 and
B777-300 the seat is a lot better (but still no full flat).
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KLM WORLD BUSINESS CLASS SEAT REVIEW : MD-11 |
Date | 20 April 2013 |
Cabin | Business Class |
Review by | A Huttenga |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
KLM Business Class product is limping 10 years behind of what other Intercontinental Airlines are offering. The seats
were probably great 20 years ago but the comfort is not up to 2013 standards. My seat was old, dirty and uncomfortable
and could not recline to a comfortable sleep position. Their was no power to work with my computer and the funny video
screen was outdated. Apart from these facts I don't no of any modern airline that still uses MD11's for flying
passengers.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 25 March 2013 |
Cabin | Business Class |
Review by | Bob de Bruijn |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Amsterdam to Toronto with KLM's 747-400. The business class seats and the interior look extremely outdated and dirty. The
seat is comfortable for sitting, but uncomfortable for sleeping. You have zero privacy and my neighbour had to climb over
me every time he had to use the bathroom (8 times!). The staff was very polite and food was good. KLM, update your
interior!
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 2 March 2013 |
Cabin | Business Class |
Review by | S Ramet |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Sao Paulo - Amsterdam. Very difficult to sleep in these old reclining seats. For such a pricey business class ticket I
would have expected better. Constant sliding to foot rest makes for an uncomfortable night sleep.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-300 |
Date | 17 February 2013 |
Cabin | Business Class |
Review by | M Potter |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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Manila-Amsterdam. Still no lie flat beds. Very uncomfortable as sloping and different angles. KLM urgently need update to
this package as they will be taken to the cleaners by Middle Eastern airlines.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 Combi |
Date | 10 February 2013 |
Cabin | Business Class |
Review by | M Finis |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
AMS to KUL Upperdeck. Sat near the emergency exit so had the most legroom of the business class seats. Seat not really
bad but the problem with is that the seat doesn't fully recline - so you can't really sleep.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 4 November 2012 |
Cabin | Business Class |
Review by | J Melchiorre |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
AMS-Shanghai. Flight attendants very good, food quite good, however the business class is old fashioned, needs urgent
renovation. Seats very old, only recline and bother the passengers behind, hardly no space for placing personal
belongings. B747 very old, and not value for money in business class.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : MD-11 |
Date | 16 September 2012 |
Cabin | Business Class |
Review by | S Hepburn |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Having flown to Bonaire many, many times with the last two trips Business Class, I have to say that these are the worst
Business Class seats I have ever been in. I will not be wasting my money again!
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-300 |
Date | 1 September 2012 |
Cabin | Business Class |
Review by | Manuel Gutierrez |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
KLM keeps their business class in the previous century. They seriously need an overhaul. I don't know when they are going
to scrap all those 90's seats and change them for something competitive to other airlines.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 COMBI |
Date | 1 September 2012 |
Cabin | Business Class |
Review by | Ian O'Flynn |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Amsterdam to Mexico City, the seats are old (I understand they are getting upgraded in 2013). They only seem to recline
to roughly 150 degrees which makes it impossible to sleep otherwise you slide off. The crew were unable to offer fresh
milk, they only had the cheap creamers which for a business class price at $3,200 is not acceptable. The welcome kit is
poor, it only contains toothpaste, lip balm, eye cover and socks. KLM standards so bad that it has almost descended to
the level of American Airlines.
|
KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777-300ER |
Date | 30 August 2012 |
Cabin | Business Class |
Review by | M Lee |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
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Recommended |  |
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AMS-JFK on B777-300ER. This business class was just like Air France. And while those seats have been criticised for their
slopping angle in lie flat mode (and arguably justified) it wasn't too bad! The service was attentive and polished, food
excellent and beautifully presented. I can understand complaints about tired old 747's - but the 300ER's are very good -
and was much impressed by KLM having not flown them for about 20 years.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 21 June 2012 |
Cabin | Business Class |
Review by | P Morgan |
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As other people have previously put, the seat is a 1980's business class seat and not very comfortable. The cabin was
very cold and the blanket too thin to provide warmth and as I was travelling light clothed out of Bangkok I had no option
but to freeze. In the downstairs cabin there was one toilet out of order so we were worse off than the premium economy
passengers who would use our only toilet when their's were full. If you fly economy long haul with KLM, make sure you
take food on board with you as I have been left hungry the last few years.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 21 June 2012 |
Cabin | Business Class |
Review by | D Dinault |
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Recommended |  |
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The seat design is made by a team who does not want to have passengers in the aircraft. Also the temperature was
freezing cold and the thin blanket was not keeping warm. Staff seems to know it's far below par, they try to avoid the
passenger as much as possible and have a standard complain form handy.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 21 June 2012 |
Cabin | Business Class |
Review by | Tomas Koska |
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Recommended |  |
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Amsterdam to Chicago. Business class clearly outdated and not worth your money. The seat is old and not very comfortable.
Entertainment system very old as well, with smalls screen.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 21 June 2012 |
Cabin | Business Class |
Review by | G van Wijk |
Sleep Comfort |  |
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Recommended |  |
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The seat doesn't turn into a full flat bed, but latest generation is near flat and quite comfortable for sitting and
relaxing. Flew AMS to LAX which is a day time flight but still managed to get a couple of hours of sleep. KLM crew is
among the best and make you feel comfortable. Had seat 1A on the lower deck which offers a lot of privacy and enables you
to exit even when the person next to you is fully reclined.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : AIRBUS A330 |
Date | 1 May 2012 |
Cabin | Business Class |
Review by | J Wadia |
Sleep Comfort |  |
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Recommended |  |
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Seat not as comfortable as Air Canada or Lufthansa's almost lie flat but not too bad. Entertainment system was better
than LH for selection and about the same as AC. Service, food and wines were better than either AC or LH. Had excellent
crews on all four flights that were attentive and pleasant.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : AIRBUS A330 |
Date | 25 January 2012 |
Cabin | Business Class |
Review by | Steve Brown |
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Recommended |  |
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I recently had the misfortune of being booked on KLM Business Class to Muscat. It was like going back in time to the
1980s. The chair was very uncomfortable, I was unable to sleep, if you are not careful your elbow activates the recline
and massage feature - which leaves a lot to be desired. The cabin crew were friendly, however I travel business class to
sleep, so that I am ready to work at the other end - good luck in sleeping these chairs. I will not fly KLM business again.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 25 January 2012 |
Cabin | Business Class |
Review by | Harry Goldspink |
Sleep Comfort |  |
Sitting Comfort |  |
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Recommended |  |
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I travelled from Bangkok to Amsterdam (to Norwich) and the Business Class service is very average and seats do not
deserve to be called that. I travelled this way (despite reviews) as it is my best route, but I will use London in future
as quality and value lies in more modern airlines.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : AIRBUS A330-300 |
Date | 25 January 2012 |
Cabin | Business Class |
Review by | S Campbell |
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Sitting Comfort |  |
Seat Length |  |
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Seat Privacy |  |
Recommended |  |
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It is true the KLM business class experience is not a match for BA or similar, but it is a comfortable cabin in my
opinion. Like others, I would prefer a business class seat that goes fully flat, but I can get 5 hours sleep on my
flight from ACC to AMS. The food is repetitive but still good, and there is a good selection of wines. AVOD has a great
selection of films, but the choice of TV programmes has remained the same for over a year.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : AIRBUS A330-200 |
Date | 26 October 2011 |
Cabin | Business Class |
Review by | Jaap Dhont |
Sleep Comfort |  |
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Seat Length |  |
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Recommended |  |
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I regularly fly between Amsterdam and Abuja. Expensive ,and the seats are really terrible as you slide down. No way I
have been able to sleep properly and this is what business class is all about. The problem is that KLM is the only one
that has direct flights between Amsterdam and Abuja, otherwise I would have chosen another company.
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KLM WORLD BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 22 August 2011 |
Cabin | Business Class |
Review by | Tom Leonard |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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KLM Business Class is one of the worst I have experienced so far. I flew Accra-Amsterdam, a night flight. Sleeping wasn't
possible as the seats are simply not meant for that. It was way too cold in the cabin, the blanked too thin to compensate
that. Three choices of menu were offered, for me only one was available - not to mention the quality. Cabin attendants
were professional and friendly. If possible I will avoid KLM in the future.
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KLM BOEING 747-400 WORLD BUSINESS CLASS SEAT REVIEW : 12 August 2011 by Arti Apramian
Aircraft | Boeing 747-400 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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I am a very frequent business traveler, and my company books me in Business or First for my many transatlantic
flights from the US to Europe and back. I had to do some business in Amsterdam and made the mistake of letting
my assistant book me on KLM Business as it was the best flight time. It's the same high price as all the other
airlines charge, but what you get for it is a very old, outdated EZ-boy type of chair that is completely unacceptable
by Western standards. Even worse is the inflight entertainment (IFE), which again was dated to the point of
laughable. Bring an iPad, KLM is about 10 yrs behind other airlines. Forget about sleeping, as it is not possible on
the old-style chairs KLM has.
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KLM BOEING 747-400 WORLD BUSINESS CLASS SEAT REVIEW : 12 August 2011 by Charles McCain
Aircraft | Boeing 747-400 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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Having just returned on KLM from Amsterdam I am still reeling at the joke of a cabin they call business class. There
are airlines with a better coach product than your business class. (I can't even capitalize it) I flew over on Swiss,
and their product is so far superior I can't even believe the folks at KLM have jobs. All of their competition beats
them hands down. This product on KLM isn't even worthy of a 1970's product much less 2011.
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KLM 747-400 WORLD BUSINESS CLASS SEAT REVIEW : 28 July 2011 by H Grey
Aircraft | 747-400 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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How can they call that Business class, other airlines have Premium Economy that leaves KLM wanting.
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KLM BOEING 777-200 WORLD BUSINESS CLASS SEAT REVIEW : 26 June 2011 by B Nicoll
Aircraft | Boeing 777-200 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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KLM Business class seats are by far the worst I have used,. Most of the time the mechanisms are not
working correctly and when they do the entertainment system isn't. Sleeping position is just awful as you
feel yourself sliding down to the foot well during the flight. KLM are still charging the big bucks for
an inferior product, time to change. I'm a platinum card holder and will not be using them unless they
change.
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KLM BOEING 777 WORLD BUSINESS CLASS SEAT REVIEW : 5 April 2011 by J Levinson
Aircraft | Boeing 777 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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KLM has the most dated and sub-par business class of any of the major transatlantic airlines.
Seats are impossible for sleeping, AV is dated, and cabin hasn't been updated in years.
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KLM MD11 WORLD BUSINESS CLASS SEAT REVIEW : 22 February 2011 by S Monzavi
Aircraft | MD11 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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THE most uncomfortable Business Class seats I have ever experienced. I think the designer should be
strapped in one of these for 8 hours as a punishment. Your options for sleeping are, fold the foot rest
in which case you slide down or flip it up and have your knees folded.
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KLM BOEING 747 WORLD BUSINESS CLASS SEAT REVIEW : 21 February 2011 by Christian Voigtlaender
Aircraft | Boeing 747 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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The business class product is not worth the money, particularly for anybody who is 6 feet or taller.
The footrest doesn't extend enough to stretch your legs fully whether seated or trying to sleep. Only
sleeping position possible is sitting down, impossible to sleep on side or turn. Everything is very dated
(audio/video, power, etc) and worn out (seats, bathrooms, etc), overhead compartments barely fit a laptop
case.
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KLM BOEING 747-400 WORLD BUSINESS CLASS SEAT REVIEW : 21 February 2011 by D Rohan
Aircraft | Boeing 747-400 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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KLM business class seats are hard and rigid, very uncomfortable for sleeping. Even the new seats are not
flat, recline is at probably 140 degrees at best with strange lumps and bumps and malfunctioned half of
the time! Its required to push against the footrest to prevent slipping down.
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KLM MD11 WORLD BUSINESS CLASS SEAT REVIEW : 16 February 2011 by A Orton
Aircraft | MD11 |
Cabin | Business Class |
Sleep Comfort |
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Sitting Comfort |
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Seat Length |
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Seat Width |
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Seat Privacy |
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The front two rows of the MD11 are sited in the old 1st class section and the positioning of these seats
in this section is excellent. However, the seats are most uncomfortable for sleeping if you are anything
other than small. They are probably the worst business class seats on any European long-haul airline
today.
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