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  Emirates Passenger Trip Reports

Emirates Reviews :  PAGE | 1 | 2 |

Glasgow-Dubai-Melbourne-Auckland and Christchurch-Sydney-Dubai-Glasgow on a mix of 777-300ER and A340-500 Equipment. On flights to/from Dubai (777), seats were wide, offered plenty of legroom. However, the seat was quite hard, there was little privacy and it didn't recline fully. IFE was excellent. On A340 flights the seat was a little more private but there was less legroom and seat width. When fully reclined (again, not flat), my feet were crushed by the seat "pod" in front. The screen was a good size though and everything worked.

Night flight from Milan Malpensa to Dubai. During the day Emirates provides flat seats and during the night the seat reclines to a relaxed position but it's not full flat and I couldn't sleep even for a minute. Reached Dubai tired and not relaxed at all. Would not opt again for a night flight with Emirates any time soon. Last experiment with Emirates on a night route was from Singapore and the experience had been even worse.

DXB-PER. The business class cabin with only about 5 people. The seat reclined plenty and the massage feature in the chair was nice.

Aircraft ranging from 777, A340 to A380s. I found the pod seats comfortable to sleep on, they are not fully flat but are moulded so that your body fits. I had a better sleep in business than First. ICE system very good, except a bit tricky to use at times (touch screen). I loved every part of my trip with Emirates and will be back to use them.

Refurbished seats were narrow with phone/AV control sticking out of armrest making them the same width as economy, seating was 2-3-2 as opposed to 2-2-2 with other airlines. Leg room was excellent - recline not flat.

The A380 was very good if not quite as good as I had expected. The seats were comfortable but quite narrow. Good for sleeping and not uncomfortable as a seat, although shoulder room and legroom is a little constrained in both cases. ICE is good. Food is adequate, but not as good as many competitors. Older 777 seats were good armchairs and very comfortable for a daylight flight, but would have disappointed on an overnight flight. The newer 777 angled lie flat seats are not great as sleeper beds and not particularly good as seats..

Old style seating. On a 7 hour day flight you can handle without problem. IFE is great. If you happen to leave your TV open sideways, watch that the person in front does not recline as the TV gets stuck behind their seat.

The privacy was very good, amenities nice and the cabin team serving was excellent. Leg room was adequate although visually it appeared to be limited. Storage was excellent although the sidewall (window) storage bin lids kept popping open if you touched them by accident. Plenty of storage space for bags, papers/magazines, Etc. The lie-flat seat was OK but not great. I found their 777-300ER seats far more comfortable to sleep on.

Business class seating very disappointing. The seats do not fully recline and are definitely of a previous generation compared with those of rival airlines at the quality end of the market. Main problem is comfort, but there is also lack of storage for reading material etc, and access to/from the seat is difficult when the other seats around are reclined.

Beds are unacceptable. Homepage is misleading. Not the slightest privacy and service very distant and close to beeing unfriendly. Nothing to write home about. Will avoid them in the future.

The upper deck is First and Business only. In business class the arrangement is 1-2-1, however, the 2 middle seats are not guaranteed to be next to each other (only every other row is). So if you are travelling with someone and want to sit next to them, make sure you select your seats carefully. Seat comfort is good, although seat is a bit narrow. On the window seats, plenty of privacy (there again, be careful to select an "A" seat, as "B" seats are aisle and have less privacy and storage space). Nice lie flat bed, quite comfortable. ICE is great - plenty of choices. Food was good, but not outstanding. Service good, but not exceptional. The nicest thing about the 380 is the low noise level, and the vastly improved air quality (higher pressurization, more humidity). I also liked the new bar area, it is nice to just get out of your seat and lounge there.

Was very disapointed when realised these were not the lie flat seat as they look similar to the lie flat pods as used on other aircraft. Narrow, thin cushions and a very uncomfortable lie-back position along with very poor access when your neighbour is reclined. lower legs and knees got very sore on this 14hr flight and sleeping is only possible on your back. DXB-GLA are older style seating and is like sitting in a large armchair and seem to offer much better levels of comfort and better leg-room/support compared to the newer seats. Do your homework and find out which seats you will be sitting on as these Emirates seats are very poor in comparison to the lie-flat seats offered on some airlines.

LHR-Dubai-Mauritius return. All legs in new style flat beds. I found the Boeing 777 lie flat beds comfortable and no problem getting to sleep - true they are not horizontal but it is by so little it doesn't make a difference. AV was brilliant, with good size screen and masses of choice. Plenty for the kids to watch and I caught up with all of the movies I had missed over the last 6 months.