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The A380 was very good if not quite as good as I had expected. The seats were comfortable but quite narrow. Good for sleeping and not uncomfortable as a seat, although shoulder room and legroom is a little constrained in both cases. ICE is good. Food is adequate, but not as good as many competitors. Older 777 seats were good armchairs and very comfortable for a daylight flight, but would have disappointed on an overnight flight. The newer 777 angled lie flat seats are not great as sleeper beds and not particularly good as seats..

Old style seating. On a 7 hour day flight you can handle without problem. IFE is great. If you happen to leave your TV open sideways, watch that the person in front does not recline as the TV gets stuck behind their seat.

The privacy was very good, amenities nice and the cabin team serving was excellent. Leg room was adequate although visually it appeared to be limited. Storage was excellent although the sidewall (window) storage bin lids kept popping open if you touched them by accident. Plenty of storage space for bags, papers/magazines, Etc. The lie-flat seat was OK but not great. I found their 777-300ER seats far more comfortable to sleep on.

Business class seating very disappointing. The seats do not fully recline and are definitely of a previous generation compared with those of rival airlines at the quality end of the market. Main problem is comfort, but there is also lack of storage for reading material etc, and access to/from the seat is difficult when the other seats around are reclined.

Beds are unacceptable. Homepage is misleading. Not the slightest privacy and service very distant and close to beeing unfriendly. Nothing to write home about. Will avoid them in the future.

The upper deck is First and Business only. In business class the arrangement is 1-2-1, however, the 2 middle seats are not guaranteed to be next to each other (only every other row is). So if you are travelling with someone and want to sit next to them, make sure you select your seats carefully. Seat comfort is good, although seat is a bit narrow. On the window seats, plenty of privacy (there again, be careful to select an "A" seat, as "B" seats are aisle and have less privacy and storage space). Nice lie flat bed, quite comfortable. ICE is great - plenty of choices. Food was good, but not outstanding. Service good, but not exceptional. The nicest thing about the 380 is the low noise level, and the vastly improved air quality (higher pressurization, more humidity). I also liked the new bar area, it is nice to just get out of your seat and lounge there.

Was very disapointed when realised these were not the lie flat seat as they look similar to the lie flat pods as used on other aircraft. Narrow, thin cushions and a very uncomfortable lie-back position along with very poor access when your neighbour is reclined. lower legs and knees got very sore on this 14hr flight and sleeping is only possible on your back. DXB-GLA are older style seating and is like sitting in a large armchair and seem to offer much better levels of comfort and better leg-room/support compared to the newer seats. Do your homework and find out which seats you will be sitting on as these Emirates seats are very poor in comparison to the lie-flat seats offered on some airlines.

LHR-Dubai-Mauritius return. All legs in new style flat beds. I found the Boeing 777 lie flat beds comfortable and no problem getting to sleep - true they are not horizontal but it is by so little it doesn't make a difference. AV was brilliant, with good size screen and masses of choice. Plenty for the kids to watch and I caught up with all of the movies I had missed over the last 6 months.

Contrary to the Airline's claim on their web site the seat does not recline into a fully flat bed and on max recline is angled at two places making is conducive to lie only on one's back. The feet fit into a cramped 12 inch x 12 inch area which gives a claustrophobic feeling. The seat as a whole is also angled and not parallel to the floor. I assume this is because Emirates wanted to accomodate a higher number of business class seats on the A380. Raised the issue with Emirates and suggested the amend the flat bed seat claim on their website as the same is misleading.

First leg in older cabin with non lie flat seats which are roomy and comfortable which is more than could be said for the new seats we had on the second leg. Thin padding and joins between the cushions made for the worst business class seat that I have experienced.

My first experience with EK was rather disappointing. The flight between HKG-BKK had the older business class product. Seats are fairly big, but don’t recline much, tables are not straight etc. Service was rushed and no attention to passengers at all. Food was also fair, so I was really disappointed. Return flight was on the newest business product, seats, service and food was much better. I won’t be rushed to spend money on EK business for a while.

Emirates business class seats seem to be a bit of a lottery - I encountered three types on my last trip. This review is of modern but traditional seats that were on three of the six flights I did. This is not a shell seat, so the seat in front invades your space when its occupant reclines. And the recline is significant, which means their head can be pretty close to you if they sleep and you don't! I found the seat very good for daytime travel but less good for sleeping. I can sleep in most aircraft seats but I did struggle a bit with these. The seats and the cabins felt pretty new but the set design is way out of date, particularly for an airline that is otherwise impressive. Finally, IMHO three-across seating like this in a 777 really isn't on in business class.

Angled Lie Flat seats, you can feel slightly claustrophobic with the barrier between you and the passenger next to you. We came back yesterday and were together in the middle seats, my partner was in the middle seat and did look a little lost between the screens. The screens do not allow them to come fully down if you are traveling together. Seats comfortable, both for sitting and sleeping. However, choose wisely when booking your flights, as sometimes you end up in the old style - although these seats feel wider they are very much the old style business class seats and not great for sleeping.

LGW-DXB-BKK-DXB-LGW. 2nd and 4th sectors had an appallingly uncomfortable 42" pitch, other 2 sectors 54", and 45 degree recline throughout. No amenity bags to/from London. Poor IFE. Emirates is simply not worth the money any more.

 
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