ALITALIA Magnifica Business Class Seat reviews

ALITALIA MAGNIFICA BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330

MIA-FCO (seat 4L), and FCO-MIA (seat 4A). Seat very comfortable, liked the way the table works and large video screens are nice. I had a window seat, and it had good privacy. I thought the seat could have been a little longer for sleeping, but it was comfortable enough - more so than Delta's 777 herringbone seats. The center section seats do not have air vents, though those on the window sides of aisles (both the aisle and window) do have air vents. Video (movies, etc.) were OK, though less than offered by Delta. I'd have to say the service, especially on the FCO-MIA leg left a good bit to be desired. Food wasn't properly heated on either leg, though the food was good. On FCO-MIA (all daylight flight), the crew did a lunch service, and then disappeared until they were ready to serve the pre-landing meal. I'm more accustomed to flight attendants roaming the aisle. This crew had some ice and a few drinks they put out self- service, but then never showed up again - hours later, the ice bucket was still missing ice (just melted water), etc. I didn't sleep on this leg, so I know I didn't miss any service or flight attendants. The only ones I saw during the flight were either reapplying make-up or busily making there way down the aisle to get somewhere - none were being attentive. This aircraft actually has the seats split into two business sections - the forward section where most Magnifica seats are located (Rows 1-5) and then small section behind the doors with rows 6-7.

ALITALIA MAGNIFICA BUSINESS CLASS SEAT REVIEW   :   BOEING 777

Rome to LAX in business class new lie flat seats. The configuration on a seat map looks strange, but once onboard, I could understand the layout. The seats were excellent and had plenty of room. My wife and I sat in row 5 middle section. Great video screen and movie selections. The service and food were also outstanding. The Club at the airport was not very good compared to other business class lounges. It is in the basement with no windows, and really needs facelift.

ALITALIA MAGNIFICA BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330

MXP-MIA New Magnifica Class: nice layout, very good seat, lie flat, good entertainment, outstanding food for airline food. A very good business class. Flight crew so so.

The seating is not so bad but not comparable with new A330. The food and the good service is the real surprise.

JFK-ROM-JFK . A major improvement with the new A330. Real flat-bed seats, some with a lot of privacy, all with great comfort.

BOS-ROM leg was comfortable, and removable IFE device required only one replacement. Seats wide enough, with sufficient legroom, but were not particularly comfortable. Cabin crew and food excellent. ROM-JFK a different experience. Seats hugely improved, big-screen, IFE terrific.

Buenos Aires to Rome. It is very bad, seats are old fashioned, entertainment system was old and malfunctioned, food was decent. I will not fly Alitalia again.

The experience was overall, pretty bad. The seats were awful. Poorly designed, poorly engineered and poorly maintained. The electrics worked only intermittently. I saw several passengers switch seats because they couldn't get them to recline. Mine was held together with duct tape. The entertainment system consisted of a poorly constructed small-screen portable device which was placed into a slot in the seat in front. They then ran a power cord from the top-right of the device, across the screen, over my lap and into the left hand armrest for power. It was embarrassing. As for headphones, they provided the same cheap, uncomfortable earbuds that you expect in coach. As far as the seat comfort goes, it wasn't necessarily uncomfortable overall, but not nearly as adjustable as many other offerings, so finding the right position was difficult. It was also broken, which didn't help, and the electric motors were loud and bothersome.

JFK-FCO. An uncomfortable ride in seats that look about 15 years old. No proper recline to sleep, and was trapped into my window seat when guy in front reclined and adjoining seat also resting. Alitalia should be ashamed of these seats, but I guess in their financial crisis they cannot change it now.