Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 5/10

    Japan Airlines418 Reviews

    ✅ Trip Verified | Check-in perfect, with BKK Fast Track benefits. Sakura Lounge at BKK very utilitarian, with no breakfast options at 8 am. Boarding well organised. In-flight F&B very low quality. Sitting in the middle row with my travelling… Read more
  • 10/10

    Volotea363 Reviews

    ✅ Trip Verified | Low cost airline that does not act like one. Newer plane with comfortable seating. Snacks provided were satisfactory. No add on for first small bag. Add on for large bag is reasonable price. Web site is… Read more
  • 8/10

    Super Air Jet25 Reviews

    ✅ Trip Verified | Don't listen to all the bad reviews, my flight was on time, the aircraft was in good conditions, departure and lending also very pleasant. Enough space for legs and luggages. Read more
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Latest Seat Reviews

  • 3/10

    British Airways197 Reviews

    ✅ Trip Verified | One of the worst business class seats, tiny seat. The lay out of the aircraft is very cramped, the plane was very dirty, amenity kit awful, service in general, not so good. Read more
  • 1/10

    Wizz Air24 Reviews

    Not Verified | Visibly uncleaned and undisinfected lounge after the previous flight! Old, almost worn out and visibly not regularly cleaned upholstery on the seats. Narrow and uncomfortable. Видимо непочистен и недезинфекциран салон след предишния полет. Стара, почти захабена и… Read more
  • 3/10

    WestJet Airlines12 Reviews

    Not Verified | Most uncomfortable seat I have ever been in, especially since it was a 5 hour flight. Absolutely no leg room, poor recline on seats, hard uncomfortable, narrow seats. The pilot and staff did a great job but… Read more
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Latest Lounge Reviews

  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
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Latest Airport Reviews

  • 1/10

    Tokyo Haneda Airport81 Reviews

    ✅ Trip Verified | Passengers entering Japan are encouraged to complete an online Visit Japan questionnaire with all personal data apparently to facilitate and speed up arrival at Haneda. It is a complete and utter waste of time, and the… Read more
  • 2/10

    Sydney Airport434 Reviews

    Not Verified | One particular staff in Immigration area was a bit rude and yelled at me in front of other people when I simply asked him which gate was I supposed to go out next. I know they have… Read more
  • 1/10

    Houston IAH298 Reviews

    Not Verified | Worst possible airport, immigration takes ages, security check socks, signs are inadequate, arrogant staff, no help on hand, poor facilities, over crowded. By any standard, this is the worst experience I ever had Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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